State Farm® Insurance Agent Paul Cribbs

"Paul Cribbs and his staff are very professional and friendly. I’ve been with them ever since Gordon Street"

"Very professional, pleasant attitude a Pleasant experience!"

"Always helped with State Farm employees who are gracious and helpful."

"My entire family has been with State Farm 10+ years. The staff go above and beyond each time for us. I highly recommend State Farm, but I especially recommend Paul Cribbs team."

"Very helpful staff and very friendly, knowledgeable and professional."

"Been with them for years always super helpful and nice great customer service"

"The staff at State Farm is always so friendly and knowledgeable, as a State Farm client for several years -great to work with!!!"

"I have been a customer of Paul Cribbs State Farm since 2005. They have and continue to be very professional and concerned about me first, as a person , then as a customer. Whenever I have a problem or concern, they always made me a priority. I highly recommend them."

"Great agent!"

"Excellent customer service very helpful great people"

"State Farm Agents can get real nasty when they do not want to talk to there clients.Or they will tell the person to tell the client that they went to lunch.Not at no 10:30 in the morning.Things of that nature."

"Raymond was my adjuster and did a through inspection of my damage. Enjoyed working with State Farm."

"Despite my history with this agency being stellar, I was routinely gifted with premium increases. As a result of my expressed concern, I will acknowledge that they offered me a discount. That discount pertained to Drive Safe and Save. A device is attached to your vehicle to monitor your driving habits. Firstly, that discount comes with a cost. My freedom on the road is mine. If I can help it, it shall not be monitored. Secondly, it makes no sense. It is only reasonable to say that my flawless record already warrants receiving this discount. Safe driving has undoubtedly been proven over the course of 15 years. A device is not needed to prove this. Between July and December of 2022, I approximately paid $85. Between January and June of 2023, I paid $99.74. For the succeeding six months, I paid $112.09. Next, my bill (premium) was $126.61. I have a 2012 Honda Civic. I get it; there are factors that contribute to increases. However, one might think that a claimless (15 years or more) customer (23 years) would not receive an increase for each of the past four renewal periods. I visited their office to cancel my auto insurance. I told them that each of my last four premium renewals increased in price. There seemed to be no end in sight. Near the end of the meeting, the person asked if a future quote could be sent to me; I had no problem with that. The representative said that State Farm is pretty good about getting former customers back. That right there implied that the upcoming quote would be lower than what they last had me at. After 23 years of loyalty, they could have dropped the price right then and there. One big game! They likely expect folks to not uproot a long-standing account. Don’t be afraid to part ways. They’re counting on people thinking a change is a hassle; it’s not. I suggest not choosing Paul Cribbs - State Farm. I switched to USAA."

"Years ago great place to deal with now not so much. Can never get anyone to talk to you always say they have to take your number and call you back, but never do. Will be changing my agent as soon as possible."

"Knowledge and has care spirit for customer needs"

"Paul Cribbs State Farm is fantastic!"

"The whole staff is great. I dealt with Mrs. Kathleen, she was super helpful and nice. Even helped me figuring out how to understand filing a claim, because it was a first for me. Thank you"

"Wayne was awesome and understanding"

"I've dealt with this agency for 7 years. Yesterday I went in(the 2nd time ever), to transact business. Everyone was kind and polite. Teresa even offered me water. When I asked to use the restroom, she apologized with a smile and informed me that the restroom was not available to the public any longer, because people had previously come in and "messed" it up. Really? I'm a paying customer, not someone who wandered off the street to use the restroom."

"Like a good Neighbor...Paul Cribbs is there!!"

"Paul Cribb staff are eager to assist their customers. I feel comfortable when I enter the office and assured regarding my car coverage."

"Fast"

"Everyone is so professional and nice. From the front desk to the Team Leaders. Mr. Wayne Lokey were able to help me save money by getting me discounts that I didn't know that I was eligible to receive. He was very friendly and made me feel that I was appreciated as a customer."

"Customer service was excellent. Cashier was excellent at her job."

"I have had State Farm Insurance for 30 years with Paul Cribbs. Price wise I have been very satisfied with the discounts from having multiple policies. I had to venture out to another company for my business vehicle due to state requirements those rates doubled the next year without any accidents or tickets. State Farm was able to get me the coverage after much more research. Glad to have all my policies under one umbrella again🙌🏾🙌🏾"